Privacy Policy
Effective Date: April 2025
Thank you for engaging with the Grandiose Luxury Awards (“we”, “our”, or “us”). Your privacy is important to us. This Privacy Policy outlines how we collect, use, protect, and disclose your information when you interact with our website, register for the Grandiose Luxury Awards, or participate in related services.
1. Introduction
The Grandiose Luxury Awards (https://grandioseluxuryawards.com) is a South African-based initiative celebrating excellence in the global luxury industry. By accessing our website or using our services, you agree to the terms of this Privacy Policy.
2. Data We Collect
We collect various types of data to deliver a premium experience and ensure compliance with local and international standards.
a) Registration Data
When you register or RSVP to attend, we collect details such as your name, email address, title, company, and any optional information you choose to provide.
b) Purchase & Transaction Data
If you purchase tickets or make payments (e.g. for sponsorships, table bookings), relevant transaction data including billing information is collected securely via third-party payment processors.
c) Communication Data
Messages sent through our contact form or directly to our email addresses may be stored for customer service and support purposes.
d) Analytics & Usage Data
We use Google Analytics to understand visitor behavior. This includes anonymized data such as page visits, session duration, and geographic region (no personal identifiers are stored).
3. How We Use Your Data
Your personal information is used in the following cases:
Event registration, ticketing, and support
Communication about the awards, including reminders, news, or changes
Sponsorship and partnership follow-ups
Fraud prevention and website security
Marketing (only if you’ve opted in)
Statistical analysis and performance improvement
4. Embedded Content
Our website may include embedded content from platforms such as YouTube, Instagram, Facebook, and Twitter. Interacting with such content is governed by the privacy policies of those respective platforms.
5. Cookies
Our site uses cookies to optimize your browsing experience. Cookies may store user preferences and anonymous analytics data. You can disable cookies in your browser settings.
Essential Cookies:
PHPSESSID: Maintains session statewp-auth,wordpress_logged_in_*: Authenticates logged-in usersGoogle Analytics cookies: Used for aggregated visitor insights
6. Data Storage and Security
Your data is securely stored on servers hosted by reputable providers. We use HTTPS/SSL encryption to protect sensitive information.
In the event of a data breach, we will act promptly to mitigate risks and inform affected users.
7. Third-Party Access
We do not sell your data. Limited data may be shared with trusted partners and service providers for:
Payment processing
Email and SMS communications
CRM and event ticketing platforms
Legal compliance where required
All third-party services are contractually obligated to safeguard your data and operate in accordance with privacy regulations.
8. Your Rights
As a user, you may:
Request a copy of the personal data we store
Request corrections or deletion of your data
Opt out of marketing communications
Withdraw consent at any time
Please email privacy@grandioseluxuryawards.com for any requests related to your data.
9. Data Retention
We retain data for as long as it is necessary to fulfill the purpose for which it was collected or as required by law. Data related to past award attendees, sponsors, or applicants may be kept for up to five years for recordkeeping and communication purposes.
10. International Compliance
The Grandiose Luxury Awards is committed to complying with data protection regulations, including South Africa’s Protection of Personal Information Act (POPIA) and where applicable, the EU General Data Protection Regulation (GDPR).
11. External Links
We may link to third-party websites for convenience (e.g. partners, sponsors, news coverage). These sites have their own privacy policies. We are not responsible for the content or data handling practices of those sites.
12. Legal Disclosures
In rare cases, we may share your data with authorities or legal parties when required to do so by law or in response to a legitimate legal request.
Contact Us
For questions about this policy or how your data is handled, contact us at:
Grandiose Luxury Awards
privacy@grandioseluxuryawards.com